Frequently Asked Questions
Q: What is a criminal background check?
A: The criminal background check is a process of reviewing an individual’s criminal record to determine if they have any criminal history.There are two ways to check if you have a criminal history:
- Name and DOB based:
- Criminal Record Chck (Level I)
- Criminal Record and Judicial Matters Check (Level II)
- Vulnerable Sector Check (Level II)
- Fingerprints Based:
- Certified Criminal Record Checks by RCMP
- For a variety of purposes including employment, immigration, international travel /work, adoption, name change, or a record suspension.
Q: Which type of Criminal Record Check do I need?
A: Normally, You need a Fingerprint-based Certified background check for Immigration, International Travel/Work, Adoption, Name Change, Federal Government Employment, Professional Licence, or record suspension purposes.
You need a Name-based Criminal record check for employment (Private company), Business Licence or personal use. You need to communicate with your employer or organization which type of check you need.
Q: What Services do you offer?
A: We offer a variety of fingerprinting services, including:
- Digital Fingerprints
- Ink-rolled Fingerprints
- Global Fingerprints Cards Conversion-Obtaining a Canadian Certified Police Certificate from Outside of Canada
Q: What do I need to bring with me for fingerprints?
A: Please bring two pieces of acceptable identification (one must be a government-issued photo ID).
Q: Do I need an appointment?
A: We highly recommend booking an appointment online or by phone call; however, we do accept walk-ins.
Q: How long could I get the criminal record check report?
A: For a name-based criminal record check, you can get a digital police report within one hour.
For a fingerprint-based criminal record check, the RCMP will mail the certified police report to the mailing address.
If there is no match to a criminal record, the RCMP’s processing time is 3 business days; If there is a possible match to a criminal record, the RCMP’s processing time is up to 120 days. There is extra time should be allowed for delivery by Canada Post.
Q: What’s the cost of the Criminal Record Check?
- Level I and II: CRC/CRJMC is $50 plus HST
- Level 4: Fingerprint-based: is $53.10 plus HST;
- RCMP fee $25 is applicable for some reasons
A: we accept Debit Card, Credit Card, EMT, and Cash; However, there is a 3% extra fee for Credit Card payment
Q: Could I get the status of the police report?
A: Yes, you can contact RCMP CCRTIS office by email at [email protected] OR Toll-Free Number 1-833-541-3089.
Q: Do you provide fingerprint services to other countries?
A: Yes, we provide professional ink-rolled fingerprinting C-216 cards within 15 minutes for other countries’ police certificate purposes. Such as Hongkong, Iran, Jamaica, Mexico, Egypt, Singaport, Southafrica, Trinidad and Tobago, and USA (FD 258) etc.
Q: Do you accept other countries Fingerprinting cards?
A: Yes, we can convert other countries’ fingerprinting cards to digital fingerprints and submit them to the RCMP for a certified criminal record check. You can reach us via [email protected] to get the international fingerprinting service guide.